Even the best coaches do not control how employees perform on the job. This course builds skills in the handling of chronic performance problems or serious misconduct. Learn how to document the problem, and explain what the employee must do to address it. Learners are skilled in discussing and imposing formal consequences while adhering to their organization’s disciplinary policies and procedures.
This course is part of the Supervision and Management Series. Register for the whole series at $400 or take each class individually at $125.
Classes in series:
- Making the Transition to Leadership
- Coaching Performance
- Managing Performance Problems
- Developing Your Leadership Style
Instructor: Julie A. Berg
Thursday, 11/14/13, 12:30 pm – 4:30 pm
Normandale Community College, Bloomington
Tuition: $125.00