Read Julie’s article, “Can You Hear Me Now? Decoding Difficult Behaviors,” published in the November/December 2014 issue of Business Credit, The Publication for Credit & Finance Professionals.
Julie is on the conference schedule for the National Association of Credit Management ‘s (NACM) CFDD National Conference, September 18, 2014 at the Doubletree Bloomington – Minneapolis South. Her topic will be “Can You Hear Me Now? Communicating with Different People Differently.”