Julie will be providing instruction in supervisory skills as part of the East Side Neighborhood vocational training program. This two-week certificate series in June is for adults with experience working in the customer service, food service, and hospitality fields that have the potential to move into supervisory and leadership positions. Read more here.
Category Archives: Leadership
Julie is an instructor for the June “Leadership in Hospitality” Series
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Challenged with Change? Join me May 1 for “Leading Through Change”
“Leading Through Change” The frontline manager is in an unenviable position when it comes to leading change. Often faced with rallying the troops to accept and embrace change that they themselves might not agree with, there is an art and science to creating a successful change environment. Begin by understanding the transition process and how […]
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Julie is “The Coach” for the Leadership Essential Series April, 2014
The Leadership Essential Series is a six-module, highly interactive, professional development program focusing on the critical skills for developing front-line leaders. The 2014 Spring Series begins on April 30, 2014 and again this year, Julie will be offering complimentary 1-1 post-training coaching sessions to participants. Visit The Leadership Essential Series for more information and to […]
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Dec. 5 -“Leading Through Change” Normandale Comm. College
The frontline manager is in an unenviable position when it comes to leading change. Often faced with rallying the troops to accept and embrace change that they themselves might not agree with, there is an art and science to creating a successful change environment. Begin by understanding the transition process and how it affects the […]
Nov. 21 -“Developing Your Leadership Style” Normandale Comm. College
Throughout this series, supervisors have learned and practiced tools for setting clear expectations, having difficult conversations, developing strong relationships, and holding people accountable for performance. While everyone potentially has the same tools available to them, every supervisor will still have their own voice and style. This final class in the series will encourage supervisors to […]
Nov. 14 -“Managing Performance Problems” Normandale Comm. College
Even the best coaches do not control how employees perform on the job. This course builds skills in the handling of chronic performance problems or serious misconduct. Learn how to document the problem, and explain what the employee must do to address it. Learners are skilled in discussing and imposing formal consequences while adhering to […]
Nov. 6 -“Coaching for Performance” Normandale Comm. College
Effective leaders understand that different situations and individuals call for different approaches. This workshop introduces coaching skills for guiding individuals and teams toward achieving successful results. Leaders learn how to recognize and approach each coaching opportunity as a catalyst for success- providing the spark to prompt people toward successful results.This course is part of the […]
October 31-“Making the Transition to Leadership” Normandale Comm. College
“What got you here won’t get you there.” When individual contributors are promoted to supervisor, it is often because they were technically excellent at their job. An effective supervisor learns how to complement that competence with the ability to lead and motivate a variety of people in a variety of situations. This course helps new […]
May 21 – Leading Through Change @ Normandale Community College
Join me if change is in your future or part of your chaotic present! The frontline manager is in an unenviable position when it comes to leading change. Often faced with rallying the troops to accept and embrace change that they themselves might not agree with, there is an art and science to creating a […]
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How Great Leaders Communicate
How and how often do you communicate to connect with and engage your employees? Do you believe it takes a brilliant speech or charismatic delivery to get their attention? In the book, “Talk, Inc.” the authors postulate that the higher you go in an organization, the more you must engage other people in good […]
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