Julie will be providing instruction in supervisory skills as part of the East Side Neighborhood vocational training program. This two-week certificate series in June is for adults with experience working in the customer service, food service, and hospitality fields that have the potential to move into supervisory and leadership positions.
“Leading Through Change”
The frontline manager is in an unenviable position when it comes to leading change. Often faced with rallying the troops to accept and embrace change that they themselves might not agree with, there is an art and science to creating a successful change environment. Begin by understanding the transition process and how it affects the people who report to you. Then, learn strategies for supporting your employees while holding them accountable for accepting change. This workshop will give you ample time to apply concepts to your own situation, so bring your issues with you and leave with a strategic action plan!
Just $99.00!
Thursday, May 1, 2014, 12:30 pm – 4:30 pm
Normandale Community College
One more opportunity this spring to make your leadership shine!
Gallup Organization research indicates that an employee joins an organization, but leaves a supervisor. When an individual contributor is promoted to supervisor, the transition can be a difficult one. This certificate will provide the new supervisor with the foundational skills needed for the job.
Article: Great Organizations Develop Great Leaders (features the Supervision Certificate Series)
Register for this certificate for $400 (a savings of $100). Classes may also be taken on an individual basis.
Location: Normandale Community College, Edina
Click here for more information and to register.
Module 1: Making the Transition to Leadership
Module 2: Coaching Performance
Module 3: Managing Perfomance Problems
Module 4: Developing Your Leadership Style
Instructor: Julie A. Berg
