April 2 – Managing Performance Problems Workshop

Even the best managers do not control how employees perform on the job. This course builds skills in the handling of chronic performance problems or serious misconduct. Learn how to document the problem, and explain what the employee must do to address it. Learners are skilled in discussing and imposing formal consequences while adhering to their organization’s disciplinary policies and procedures.

Facilitator:  Julie Berg

Location: Normandale Community College, 9700 France Ave. S., Bloomington, MN

This course is part of the Normandale Community College Supervision and Management Series. Register for the whole series at $400 or take each class individually at $125. 

Click here for more information and to register.

 

How Great Leaders Communicate

How and how often do you communicate to connect with and engage your employees?  Do you believe it takes a brilliant speech or charismatic delivery to get their attention?

 

In the book, “Talk, Inc.” the authors postulate that the higher you go in an organization, the more you must engage other people in good old-fashioned conversation, rather than trying to “shout them into submission.”

George Anders, a contributing writer for Forbes magazine, offers seven ways the best bosses at any level can increase their effectiveness by the ways they communicate.  For more about these ideas, follow the link below to the article.

  1. Bring the vision to life.
  2. Ask smart questions.
  3. Take time to read the room.
  4. Create a climate where things get done.
  5. Use stories to get your point across.
  6. Be mindful of what you don’t know.
  7. Make people feel they work for a winner.

Read the article here.

Laser focused leadership training at Normandale CC, Spring 2013

Leaders — make it easy for yourself! Get laser-focused skill-building through Normandale Community College (in Bloomington, MN) supervision & management series. Take 1, 2 , 3 or all 4 sessions.  Join me as I facilitate your learning in these interactive and engaging sessions on:

  • Making The Transition to Leadership
  • Coaching Performance
  • Managing Performance Problems
  • Developing Your Leadership Style
Sessions run March-April, 2013.

Click here for more information and to register.

Five Beliefs for Management & Leadership

My favorite author and blogger on leadership, Lisa Haneberg, is retiring her blog in 2013.  Her final post is one that sums up key principles for every leader, at every level, to follow to lead at their best.  It is with gratitude for Lisa’s work that I share her thoughts with you.

The Five Most Important Beliefs for Management and Leadership

Posted: 01 Jan 2013 03:33 PM PST

I have distilled the essence of great leadership and management into five beliefs. Take on and act based on these beliefs and you will lead well. I promise! I have been observing and learning from the best leaders for 30 years, have held leadership positions for nearly 25 years and have written about management and leadership for 15 years. I have seen great leaders transform organizations and I have seen terrible leaders suck the life out of workplaces. I know you want to be transformative!

These five beliefs reside deep inside the very best leaders I have had the pleasure to work with over the years.

Five Beliefs at the Core of Great Leadership

1. We are highly talented and highly flawed. This belief should lead to two actions – greatness and tolerance. 1) You are amazing – so go BE amazing. Your organization needs that and you need it (don’t be a Greyhound who never runs). 2) Chill out and be tolerant. You drive half the people around you a little nutty and others will irk you on occasion. Never let personality or style get in the way of working well with others. I am not suggesting you put up with abuse – but most of what irks us is just a clash in style.

2. Management is a social act – it occurs in conversation. Being able to cultivate and catalyze productive and progressive conversations is your currency for getting things done. If you are lacking progress, get people talking.

3. There is big power in small actions. Generating breakthroughs starts with tiny actions that reverberate, build, and then go BAM!! Almost every great outcome started with a tiny act. Take small actions every day in the service of your goals. You will make things happen. For more on this, see my post about the Butterfly Effect here.

4. Calm and persistent is the way to go. No one wants to follow a leader who runs around like his/her hair is on fire. No one wants to follow someone who does not follow through. Be strong, but don’t generate negative drama. Be like a redwood tree – strong, flexible, and a positive force.

5. Leading people is a privilege. You affect people’s lives every day – positively or negatively. Your actions can help people do their best work or send them to drink due to stress and boredom. Leading people is an awesome opportunity – act like you have won the job lottery every day (you have). Go forth and conquer with confidence and grace.

These five beliefs will help you with all the opportunities and challenges you face as a leader. These beliefs are the most important for us to take on and model, in my humble opinion. It all starts here.

 

Lisa’s books that I recommend:

10 Steps to Be a Successful Manager

The High Impact Middle Manager: Powerful Strategies to Thrive in the Middle

 

Supervision & Management Workshops at NCC This Fall

I’ll be teaching five supervision and management workshops at Normandale Community College in October and November.  If you are new to management or need a refresher in the basics, the following are for you …

  • Essentials of Leadership
  • Coaching for Success
  • Coaching for Improvement
  • Managing Performance Problems
  • Leading Through Change

For more information and to register for any or all of these half-day sessions, visit Normandale Community College Continuing Education. Look for the class titles listed above.

Julie Earns ACC Credential From the International Coach Federation

 

I am proud to announce that I have earned the designation of Associate Certified Coach (ACC) from the International Coach Federation.

What does this mean for you?  

  • It  is a demonstration of my personal commitment to the coaching profession. This is not what I do in my spare time.  This is my life’s work.  I have served clients for many years as a leadership consultant and am excited to serve as a coach for many years to come.
  • You can be assured of confidentiality and safety in our coaching relationship. As a credentialed coach, I am accountable to the standards and ethics of the ICF, a global coaching association.
  • You can have confidence that as a client, you are in the capable hands of someone skilled in the process of coaching. To receive my ACC, I had to graduate from an accredited coaching school, work 1-to-1 with a credentialed mentor coach to deepen my skills, have documented client coaching hours and successfully pass an oral exam with an ICF assessor who rated my skills against 11 coaching competencies.
  • Finally, it means that you will be working with a coach who is continuously developing her knowledge & skills.   To be in good standing with my credential, I must complete a number of continuing education credits over a three-year period.

You have many choices of practitioners who are willing to be your partner in achieving your goals. I hope you will consider those of us who demonstrate our passion for coaching by taking the time and making the effort to excel as professionals in the field.

For more information about what a credentialed coach means for you, please review the ICF video and  “Tips for Hiring a Coach.”